In the healthcare field, business as usual no longer exists. In recent years, healthcare facilities have been required to transition to electronic medical records (EMR) and regularly implement new ways of billing, such as bundling payments, to meet changing regulations. There’s no end in sight to the changes as the healthcare industry continues to evolve and faces increased pressure to cut costs, improve patient outcomes, and comply with regulations.
As healthcare rules continue to change, it’s an ongoing challenge for medical office staff to keep up. Medical practices and other healthcare businesses need automated workforce solutions to keep their practices organized and on top of the changes. Nimbly designed automated workforce solutions can simplify and streamline business processes and quickly adapt to ongoing regulatory changes.
Healthcare businesses can benefit from automated systems in a number of ways, including the following.
Simplify HR Processes
Hiring and onboarding new staff can take up a lot of staff time. With automation, the process is simplified and fast. You can create your own fillable PDF forms and avoid spending extra time printing or scanning paper applications. With all applicant information online and available with one click, decision-makers can quickly approve new hires and make offers. The right automation system can simplify the entire process, from creating offer letters to onboarding new hires to addressing ongoing requests for time off and benefits information.
Streamline New Patient Paperwork
Rather than asking new patients to arrive 30 minutes early for appointments to complete paperwork, an automated system can allow them to complete forms online in advance. Their information automatically becomes available in your system without requiring any staff time for data entry or copying and scanning insurance cards and identification.
Which tasks in your workplace require — or waste — the most staff time? Whether it’s filing for insurance benefits, maintaining patient records, or complying with government regulations, an automated workflow system can help simplify it. For instance, imagine easy staff collaboration, with qualified staffers able to access necessary documents from anywhere on their mobile devices. The right automated system can be configured to meet your organization’s unique needs, allowing for staff collaboration and eliminating wasted time and missed deadlines.
Expand File System Capabilities
Be sure to choose a solution that supports a variety of file types. For instance, if you’re currently managing business processes with Excel spreadsheets, you want to integrate those documents into a workflow automation system without any additional manual manipulation. Some workflow automation tools can display only Word or PDF files, so look for one that provides support for all the file types you’re accustomed to using, such as CAD, JPG, and Excel. This allows you to not only simplify your workflow, but also to simplify the implementation of your new system.
Are you ready to do away with the manual processes that tie up staff time and resources? It may be time to consider automating your workflow. Learn more about how the OnTask automated solution can be customized to fit your specific needs.